Terms of service

1. The service

StockChief is business operations software for inventory, purchasing, customer orders, communication, shipping, payments and accounting workflows. Some functions prepare work for approval; functions explicitly authorized by a workspace owner may execute within configured limits.

2. Accounts and customer responsibility

Customers must provide accurate account information, protect credentials, assign appropriate user roles and maintain lawful authority over all data and provider accounts they connect. The customer remains responsible for reviewing its automation limits, exceptions, tax treatment, accounting policy and legally consequential business decisions.

3. Authority and third-party services

StockChief does not gain purchasing, communication, payment or shipping authority merely because a provider is connected. Authority is configured separately. Stripe, carriers, email providers, commerce systems and accounting platforms operate under their own terms and may change, delay or reject requests.

4. Subscription fees

Initial-launch paid subscriptions renew monthly at the price shown before checkout, plus applicable taxes and approved usage overages. Stripe processes StockChief subscription payments; StockChief does not receive raw card numbers. The billing portal provides payment-method updates and available invoices or receipts.

5. Money-back guarantee, promotions and plan changes

New subscriptions require a card and payment before activation; there is no free trial. You may request a refund within 14 days of your first subscription payment. A confirmed subscription refund cancels the subscription, makes its inventories read-only for 30 days, and then schedules permanent deletion of those workspace records. Export your data during that period. Account payment receipts and records required for financial or legal obligations are retained. A deletion interrupted by unresolved external work is held until that work is resolved. Promotions may have plan, time, volume or redemption limits. Upgrades may take effect immediately with the proration shown by Stripe. A downgrade never silently deletes business history; limits may require the owner to choose which connections or resources remain active.

6. Failed payments and cancellation

A failed subscription payment enters the configured grace process. After grace, costly or autonomous functions may be suspended while records remain available. Cancellation normally takes effect at the end of the paid term unless checkout or the billing portal says otherwise. Reactivation is subject to successful payment and current plan availability.

7. Customer data

The customer retains its rights in business data and grants StockChief permission to process it only to provide, secure and support the service. The customer must not submit data it lacks authority to use. Aggregated operational metrics must not identify a customer or disclose its business records.

8. Acceptable use

Customers may not misuse the service, bypass limits, probe another workspace, upload malicious content, interfere with providers, send unlawful communication or use StockChief to violate law or third-party rights.

9. Availability and risk

StockChief is designed to preserve evidence and ask rather than guess, but no software eliminates operational risk. Customers should maintain appropriate review, backups, provider access and business continuity procedures. Enterprise service levels apply only when stated in a signed agreement.

10. Changes and contact

Material changes will be posted with a new effective date. Continued use after the effective date constitutes acceptance where permitted by law. Questions may be sent to [email protected].